Items may have soft corners or minor disfigurement - B. - C. The time required for customs clearance is not counted in the estimated number of working days.
The time required for customs clearance is counted on daily basis. Part of a day will be considered as a full day. - D.
Sundays and public holidays are excluded for the purpose of determining the date of posting all mail items and for performance measurement under the performance pledges. - E. Due to operational need, the above information is subject to alternation.